FOUR STAGE FEEDBACK MODEL
The following four stage feedback model can help any manager/professor/mentor better serve project participants/students/protégés. The model consists of four parts:
1. guidance, 2. formative feed-forward, 3. formative feedback, and 4. summative feedback.
The following diagram details the approach suggested by the model:
Diagram 1. Four Stage Faculty-Student Feedback Model
1. Initial guidance/instruction: Initial guidance should let project participants understand what is expected of them and, if needed, give them instruction in the skills needed to carry out the project.
2. Formative feedforward lets participants know if they are on the right track and quickly enables them to correct their course of action if they are off track. This stage ensures that the skills required to carry out the project are indeed mastered and, if not, a secondary instruction phase can be initiated.
3. Formative feedback occurs slightly before or after the project's midway point to give participants feedback on their progress to date and to validate that their project is meeting expectations. This feedback allows participants to proceed with confidence, in the best case scenario, and to make necessary adjustments, in all other scenarios.
4. Summative feedback gives participants overall feedback after the end of the project to help participants know how they did, where they performed well or less well, and where additional work and/or adjustments are needed for future projects.
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